Sign in

Sign in to the AurionAI dashboard with your email address and password, a sign-in link sent by email, your Google or Microsoft account, or a passkey. The sign-in page shows only the methods that are available for your account.

Prerequisites

• An AurionAI account. Create one, or ask your administrator to invite you. Read Create your AurionAI account.
• If you were invited, open the invitation email first. If the invitation asks you to create a password, fill in Password and Confirm password, then select Set Password.

Sign in

1. Open the sign-in page at apps.aurionai.net.
2. Choose a sign-in method:
   • Email and password: on the Email tab, fill in Email address and Password. Select Sign in.
   • Google or Microsoft: select the Google or Microsoft tab. Select Sign in with Google or Sign in with Microsoft, and sign in with that account.
   • Sign-in link: select Sign in with Magic Link. Type your email address and select Sign in with Magic Link again. Open the email from AurionAI and select the link in it.
   • Passkey: select Sign in with Passkey and confirm with your device. You must add a passkey to your profile before you can use this method.
3. If the Select Organization window opens, select the organization that you want to work in. This window opens when your email address belongs to more than one organization.
4. If a two-factor authentication window opens, complete it. See Two-factor authentication.

Two-factor authentication

Your organization can require two-factor authentication. Then you need an authenticator app on your phone.

• The first time: the Set up two-factor authentication window shows a QR code. Scan it with your authenticator app. Type the code from the app in Authentication code and select Verify. Next, the Save your backup codes window shows one-time backup codes. Keep them in a safe place, then select Continue to dashboard.
• Each next time: the Two-factor authentication window opens. Type the code from your authenticator app in Authentication code and select Verify.
• If you do not have your phone: type one of your backup codes in Authentication code. Each backup code works only once.

Result

The dashboard opens. Until your organization finishes its setup, only administrators can use the dashboard. Administrators go to the first unfinished step of the onboarding wizard. Other users see Your administrator is still setting up the workspace and can come back when the setup is finished. Read Set up your organization.

If something goes wrong

• You forgot your password. Select Forgot password?. Type your email address and select Send Reset Link. Open the email and select the link. Type the new password in New password and Confirm new password, then select Reset Password. If you do not receive the email, look in your spam folder.
• The reset link or sign-in link does not work. The link can be used only for a short time. Request a new one.
• The sign-in link says that your email belongs to more than one organization. Sign in with your email address and password instead. Then choose the organization.
• Account temporarily locked. Too many sign-in attempts failed. The page shows when your account unlocks. You can also select Reset your password or Sign in with a magic link.
• A method is missing on the sign-in page. Your organization can turn sign-in methods off. Use another method, or ask your administrator.
• The two-factor code is refused. Type the newest code from your authenticator app. After 5 wrong codes, two-factor authentication is locked for 15 minutes. During that time, every code is refused. Wait 15 minutes, then sign in again.
• You lost your phone and your backup codes. Ask your administrator for help.
• Your account is suspended. Access is paused because of a billing problem. An administrator can solve it on that page. Other users must contact their administrator.
• You were signed out. AurionAI signs you out after a time without activity. Sign in again.

Related articles

• Create your AurionAI account
• Roles and what they can do
• Your profile and preferences