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AurionAI

Get help

2 min readBy Emmanuel Yazbeck

Look for an answer in this Help Center first. If you do not find one, contact AurionAI support.

Prerequisites

None. You do not need to sign in to search this Help Center.

Search this Help Center

  1. Type a few words about your question in the search box, for example "sign in" or "plan".
  2. While you type, suggestions appear under the box. Select a suggestion to open the article.
  3. To see all results, press Enter or select Search.
  4. Open an article from the results.

Contact AurionAI support

If you are not an administrator, ask your administrator first. Many questions are about settings that only administrators can change.

To contact AurionAI, send an email to support@aurionai.net. Include:

  • The name of your organization in AurionAI.
  • The email address that you use to sign in.
  • What you wanted to do, the steps you followed, and what happened.
  • The date and time of the problem, and the page where it happened.
  • The exact text of any error message. A screenshot can help.

Never send your password, a two-factor code or a backup code.

Result

You found the answer in the Help Center, or AurionAI support has the information that it needs to help you.

If something goes wrong

  • The search shows No results found. Use fewer or other words. Try the name of the page or of the button that you see on the screen.
  • The whole service seems to be down. Check the status page first. Read What's new and service status.
  • You cannot sign in. Read the troubleshooting part of Sign in before you contact support.

Still stuck? Submit a request or .