Getting help

Calling the AI support line.

• Prove who you are by phone (employees)
• Talk to a person
• Call the support line

Writing to and talking with the support assistant on your organization's website.

• Chat with a person
• Chat with support on a website
• Fix problems with the web chat

Reading help articles, signing in, and sending and following your requests on your organization's Help Center.

• Submit a request in the Help Center
• Find answers in the Help Center
• Follow and answer your tickets in the Help Center

Calling IT support and following your tickets in the AurionAI Support app on your phone.

• Call IT support from the mobile app
• Get notified about your tickets
• See and answer your tickets in the mobile app